Each Sportball location is owned and operated by local & passionate entrepreneurs. So, each location has its own refund policy, which is usually outlined in the registration details associated with a specific program.
But in general, we strive to provide full refunds 2 weeks before the start of a program. If you request a refund within 2 weeks of the start date of a program, or once it has started, we can usually offer a transfer to a different program that is currently offered or another that will be offered in the future.
Once again, each location has its own refund policy, so please check the registration details or email the specific location with any questions that you may have.
One final note – some of our locations run programs through a community partner (like a municipality). In this case, it’s the municipality’s refund policy that prevails.