Sportball FAQs

You are more than welcome to take photos of your own child, however, you are not permitted to take photos of other children. The use of video in our programs is not permitted at all.   

Please note that these privacy rules also apply for our Outdoor programs and Parent Participation days. Also, keep in mind that community centres, schools, and day care centres will have their own policies.

Coaches 
Sportball coaches have undergone Vulnerable Sector (VS) screening through police organizations to ensure your kids are in good hands. Coaches are also up to date on CPR and first aid certifications, and regularly participate in safety workshops.   

Location
Safety is a key consideration in selecting our facilities. Your child is always supervised during the program, and classes are capped for safety. Strict arrival and dismissal policies are also enforced to ensure the safety of your children.   

Parental Supervision
 For all outdoor programs, one parent per child is required to remain field side. This prevents children from being left unsupervised if a participant from the same household needs to leave midway through a class.

We take allergies very seriously at Sportball. Our registration form will ask for your child’s allergy information, and that information will be shared with their coach. Allergy alerts can also be sent out to other families in the program upon request. In case of emergency, we ask that you please provide written permission for our certified coaches to administer an Epi-Pen.   

Please note that food is not permitted during Sportball programs. Camps and birthday parties are 100% nut-free. We also ensure that children do not share drinks during our scheduled water breaks.

Food is not permitted at Sportball programs to create a safe space for children with allergies. Nut-free snacks are permitted at camps and birthday parties.